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An open and honest dialog with the provider community is generally the best approach when partnering with potential providers.
Three milestones bubble up to the surface that summarize the objective of the business assessment: Data, Culture and Readiness.
PowerPoint – Check!
Room full of key decision makers – Check!
Complete misalignment of a customer needs – CHECK!
Strategically sourcing a need, particularly a challenging or complex one, can be an intimidating process. Where do you start? When do you use a “strategic sourcing” approach versus “buying?” How do you find the right pool of potential partners and then narrow down to the optimal partner who will solve your need?
